Start your journey with Assisting NVCN
Coordinate your volunteer caregiving program with tools built for the work you do every day. Scheduling, ride coordination, recordkeeping, and reporting live in one place. Track every trip and status at a glance, volunteers sign in to claim trips, and clients request the services they need. Your team spends less time on administration and more time helping seniors and people with disabilities live independently in their communities. Spend less time managing rides and more time changing lives.
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Scheduling Trips is incredibly easy, allowing for one-way, roundtrip, and multi-stop trips for multiple clients at the same time
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Schedule Services on the same calendar as your trips, including in-home visits, telephone reassurance calls, and more
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Schedule Errands when your clients don’t need to be in the vehicle, and you just need to pick-up prescriptions, groceries, etc.
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Supports Delivery Programs that are making deliveries on scheduled routes, including meals and other items. Automatically get optimized routing information
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Supports Shuttle Routes when you need to pick up many clients and take them to designated locations in your area
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Use the Outreach Programs when you want to connect Volunteers to a specified set of Clients, so they can get the work done to help their community without administrative help
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Assign Trips to Agency Owned Vehicles as easy as assigning them to Volunteers, and be able to see the differences in reporting
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Tracking routine and preventative Vehicle Maintenance of grant funded vehicles is easy to do, with pre/post-trip inspections, maintenance schedules, and more
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Create Recurring Request Templates to save the Rides/Services that happen on a repeating basis, and generate many requests in seconds
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Grant you Volunteers the Self-Assigning Permission to allow your Volunteers to login, and they can self-assign to requests without office help. Together with the automated emails, this can save you a lot of time
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Automatically send Emails and Text Messages to Clients and Volunteers in different scenarios, including Driver Assigned, Ride Canceled, and more
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Use Cost Plans, to save the cost associated with each request by setting how your costs are calculated, and let Assisting NVCN do the math
Collaborative tool to Manage and Schedule
... Outgrowing your Spreadsheets or Calendars?
... Want better reporting?
... Need more customization?
- Streamline workflows, enhance team collaboration, and boost productivity
- Clearly defined access control rules to protect data
- Easy-to-use reporting saves you time and money
- User-friendly interface adapts to your business needs, providing a seamless experience
- Embrace simplicity, elevate customer experience, and make a transformative impact
- Upgrade to a smarter way of scheduling, tailored for your business success
Programs
Supports many kinds of programs — volunteer drivers, paid drivers, the trip model, and the other caregiving services your community relies on...Features
Extensive features, including multiple destinations, automatic email notifications, turn-by-turn directions for volunteers, and more...Trusted
Proven — Launched in 2010 and already in use by caregiving organizations and communities across the country...Resources
Partnering with organizations across the network to improve the quality of and access to transportation and caregiving services, and more...Supported Organizations
- Aging and Disability Resource Centers (ADRC)
- Villages
- Faith In Action (FIA)
- Council of Governments (COGS)
- Area Agencies on Aging (AAA)
- Council on Aging (CoA)
- Retired Senior Volunteer Program (RSVP)
Human Experience Design
- Community Action Programs
- Interfaith Caregivers
- Shepherd Centers of America
- Jewish Family Services
- Catholic Charities
Development
- Local Government
- Regional Transportation Programs
- Statewide Programs